REPORTING AN INCIDENT

Electrosurgical, ultrasonic, argon coagulation and smoke evacuation devices and instruments.

Would you like to report an incident or event?

Please complete the adjacent form. We need to know the details of the incident in order to comply with the legal obligation to report it, if applicable. After submitting the report form, you will receive a copy of the information you have sent to us by e-mail. We will contact you if we have any further questions. We will contact you if we have any further questions.

How to generate your message in four steps!

1. Record the device data.
To assign your message properly, we need the device data/product details.

2. Please enter your contact details.
Please provide the name of a contact person for any queries.

3. Describe your incident or event. If there is a notification from an authority, please upload a copy of this notification to us.

4. Your decontamination declaration:
If the device/instrument is available for fault analysis, please advise us of the cleaning, disinfection or sterilisation measures you have already undertaken.

Important information: For instrument returns, please provide confirmation of the required decontamination measures.

If you have any questions, please contact us at:

BOWA-SERVICE-HOTLINE:  +49 7072 – 6002 908

E-Mail: service@bowa-medical.com

Contact us during the working week: Monday – Thursday 7.30am – 5pm, Friday 7.30am – 2pm

Incident/event notification